Program Description
Hearth Hospitality Group utilizes automated messaging to enhance your stay. By opting in, you agree to receive SMS and WhatsApp communications regarding your reservation, including check-in instructions, property updates, and your unique Yale smart lock access PIN codes.

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Message Frequency
Message frequency varies based on your reservation status. You can expect messages regarding pre-arrival details, on-site assistance, and post-stay feedback.

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Cost & Carrier Compliance
Message and data rates may apply for any messages sent to or from us. Hearth Hospitality Group is not responsible for any charges incurred by your mobile carrier. 

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Opt-Out Instructions
Your privacy and control are paramount. You may opt out of our messaging program at any time by replying STOP to any message you receive from us. Once you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

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Data Privacy & Non-Sharing Clause
Hearth Hospitality Group maintains the highest standards of data security. Mobile opt-in data, individual phone numbers, and consent records will never be sold, shared, or traded with third parties, affiliates, or brokers for marketing or promotional purposes. This data is used exclusively to facilitate your secure check-in experience and manage property access.

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Support
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our Front Desk team directly at our main property phone line.

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Acknowledgment
By providing your mobile phone number, you authorize Hearth Hospitality Group to send these automated communications. Consent is not a condition of property purchase; alternative manual check-in options can be arranged via our concierge team by replying directly.